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We will do our best to provide the answers for the questions our customers have. Please feel free to contact us by phone, fax, or e-mail.
Click here to refer the page containing our contact information.
Frequently Asked Questions
 How long does it take to receive the products from the day ordered?
How much shipping cost will be charged for my orders?
How can I find the product what I am looking for?
The items are categorized with the similar items under generic names that represent those items. The option tabs at the top of the each page represent the generic names of the items that are included in those option tabs. You can select any option tab and find items in the option tab you selected.
Another way to find the items quickly is to use the search engine at the left side of second bar from the top section in each page. The items can be searched by keywords, item#, item name, or item description in the search engine. Using the search engine to find the items is easier and faster than using the option tabs.
The steps to find the items using the option tabs and the search engine are listed respectively at the below for your reference.
- Steps to find the items using the option tabs.
- Select an option tab located on the top of page. (i.e., You can select "Hair" option tab if you'd like to find the kinds of hair or wigs.)
- Once you get in a category by selecting an option tab, you can see all the products that correspond to that category. Also, you may see other sub category sections just right under the main category you accessed.
- Select another sub-category you'd like to check. Some items would be sub-categorized again in the sub-category because many otehr brand names could be existing in the same kind of items. In this case, you might have to select other sub-category in that sub-category.
- If you see "Category Items" header in the category whereever you are, you may see bunch of items under "Category Items" header.
- Now, you can check out the itmes just right under "Category Items" header in the category section.
- Steps to find the items using the search engine.
- Select the search criteria (by keywords, item#, item name, or item description) you'd like to apply to find the items.
- Enter the key words in search field based on the search criteria you selected.
- Press enter key or click "Find" button besides search field once the key words were entered.
- You might see an item you'd like to find if you entered correct keywords for the item. However, you might see a list of itmes if you entered generic item key words like "hair" or "skin care".
What types of credit card does your store accept?
Payment Options
We accept the Visa, Master Card, American Express, and PayPal on our store's on-line transaction:
Do you accept check for payment of an order?
No, we only accept the credit cards on the internet transactions.
Will sale tax be charged for products?
NO sales tax will be collected if the products are not shipped to a Texas address.
If your products are being shipped to a Texas address, a sales tax of 8.25% will be collected.
Does your store process international orders?
Yes. However, you should keep in mind that you would be subject to the case of the import duties and taxes for the products when a shipment reaches at your country. Since we cannot predict and control any kind of situations that might be happened in your country, any additional charges of customs clearance should be borne by you. The customs policies could be applied differently from country to country. For further infomation of this issue, you should contact your local customs administrative office. Additionally, when ordering the products from Solid Gold Beauty Supply (beautymajor.com), you are considered as the importer of record and should comply with all laws and regulations of the country in which you are receiving the products.
beautymajor.com is an E-Commerce site of Solid Gold Beauty Supply and US-based store, we are currently able to ship orders to the following countries only:
| Australia |
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Austria |
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Belgium |
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Canada |
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China |
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Denmark |
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| Finland |
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France |
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Germany |
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Hong Kong |
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Ireland |
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Italy |
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| Japan |
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Korea |
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Brazil |
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Netherlands |
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New Zealand |
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Norway |
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| Singapore |
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Spain |
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Sweden |
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Switzerland |
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United Kingdom |
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United States |
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| Argentina |
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Mexico |
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The shipping carriers for international orders are normally UPS Worldwide Express and UPS Worldwide Expedited. Delivery time varies from country to country, normally within 2 - 6 business days.
What is your store's return policy?
Is this secure to shop on your web store?
Yes, all transactions on our web store are handled with industry-standard SSL encryption and our application on the secure server encrypts all your personal information so that it cannot be read over the internet.
As part of the overall security issues, our web store uses the advanced security system and server. The transactions committed on our web store are very secure and fast!! Also, we are monitoring our stores 24 hours and 7 days to make sure that our store is always open, safe and ready for shopping.
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